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    Claims against insurers

    Insurance Law Romania

    Expert representation for traffic accidents, personal injury and insurance disputes. We fight for maximum compensation.

    +40 740 011 411Evaluation

    Reviewing Insurance Offers and Disputes

    An insurance offer should be assessed against the policy, the evidence and the documented loss. Whether the matter concerns a traffic accident, personal injury or property damage, the available procedures and potential compensation depend on the circumstances of the claim.

    Romanian insurance law (primarily Law 132/2017 on mandatory auto insurance and the Civil Code's tort provisions) provides comprehensive protection for accident victims. Claimants are entitled to: full vehicle repair costs or fair market value replacement, diminished vehicle value (depreciation from accident history), all medical expenses including rehabilitation, lost income during recovery, and moral damages for pain and suffering — a category that Romanian courts increasingly award in amounts of €5,000-€100,000+ for serious injuries.

    Foreign nationals involved in accidents in Romania have identical rights to Romanian citizens under EU insurance directives and Romanian law. However, dealing with Romanian insurers remotely, in a foreign legal system, with proceedings conducted in Romanian, presents particular challenges that require experienced local representation.

    How We Recover Maximum Compensation

    Step 1 — Case Evaluation: We analyze your case, review all documentation (police reports, medical records, repair estimates), and provide a realistic compensation estimate. No cost, no obligation.

    Step 2 — Evidence & Documentation: We gather comprehensive evidence: independent medical evaluations, vehicle damage assessments by certified experts, wage documentation for lost income claims, and witness statements. Proper documentation is the foundation of maximum recovery.

    Step 3 — Insurer Negotiation: We submit a fully documented claim to the responsible insurer with legal arguments based on Law 132/2017 and EIOPA (European Insurance and Occupational Pensions Authority) standards. Insurers must respond within 30 days for property damage or 90 days for bodily injury.

    Step 4 — SAL-FIN Alternative Resolution: If the insurer's offer is inadequate, we file with SAL-FIN (the Alternative Dispute Resolution entity supervised by ASF). SAL-FIN decisions are binding on insurers and typically resolve within 90 days .

    Step 5 — Court Litigation: For maximum compensation, especially for moral damages and complex injury cases, we pursue civil litigation before Romanian courts. Court proceedings typically take 6-12 months at first instance and result in significantly higher awards than amicable settlements.

    Timeline & Fee Structure

    Recovery Timelines

    • Amicable settlement1-3 months
    • SAL-FIN mediation3-6 months
    • Court proceedings6-12 months
    • Enforcement1-2 months

    Our Fee Model

    • ✓ Initial consultation & case evaluation
    • ✓ Written mandate — scope and stages confirmed after document review
    • ✓ Fees agreed in a written contract for qualifying cases
    • ✓ Court costs recovered from insurer

    Our Insurance Law Services

    Traffic Accident Claims

    Full representation for RCA/CASCO claims. We fight for maximum compensation.

    Personal Injury

    Claims for bodily injuries, medical expenses, lost income and pain and suffering.

    Insurance Disputes

    Challenging denied claims and underpaid settlements with insurance companies.

    Property Damage

    Claims for vehicle damage, property loss and business interruption.

    SAL-FIN Procedures

    Alternative dispute resolution through the Financial Supervisory Authority.

    FGA Claims

    Claims against the Guarantee Fund for insolvent insurers.

    Frequently Asked Questions

    Content information
    Last updated: October 9, 2026
    Reviewed by: Pantilimon Avocat
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    Pantilimon Cabinet Avocatură - Law Office, based in Târgu Mureș. Legal practice since 2008 (18 years): business, tax, insurance and employment law.

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    Author and review

    Rikhárd-Árpád Pantilimon, LL.M. — attorney at law, Mureș Bar, practising since 2008; AEA and ILN member. Reviewed on 04.10.2026.

    The information presented on this website is general in nature and does not constitute legal advice. Each case is unique and requires individual analysis. Past results do not guarantee similar outcomes in future cases. For personalized legal advice, please contact us.

    © 2026 Cabinet de Avocatură Pantilimon Rikhárd-Árpád. All rights reserved.

    Registered with the Bar Association - Barou Mureș

    CUI: RO 23369970